Skip to content

We're Here to Help

Get in touch with our team for support, questions, or partnership inquiries

Send Us a Message

We use your details to handle this enquiry through FormSubmit and email, without enrolling you in marketing. Please do not send passwords. Privacy notice

Frequently Asked Questions

What's included with each package?

Each package includes all necessary hardware, professional installation, and configuration. The Starter Bundle covers your living room, Signature includes multi-room setup, and Essential provides a light-touch introduction to smart living.

Do I need to prepare anything before installation?

Just be home. That's it. We'll handle the rest. Our technicians bring everything needed and will walk you through the entire system before they leave.

Will NoorIQ work with my current devices?

Yes. NoorIQ is built to integrate with TVs, AC units, and smart-ready appliances. If you're unsure, we'll check compatibility beforehand during your consultation.

Can I upgrade later?

Absolutely. NoorIQ is modular by design. You can add rooms, routines, or advanced automations anytime. No need to start over.

Do I need a subscription?

No. All core features and automation are yours to use with no recurring fees. Support is included for one month. Extended support and upgrades are optional.

How long does setup take?

Installations are completed in a single visit. Essentials can be done in an hour. Signature installs may take a few hours depending on customization.

Is it secure?

Luana uses Microsoft Azure for voice and AI processing. NoorIQ's operations and support staff can access service data. See our privacy policy for access, retention and deletion details, or contact info@nooriq.ai.

Still have questions?

Book a Consultation